PRIVACY POLICY

Privacy & Safety

At ProKNOWS, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you shop with us at https://www.proknows.com.

1. Information We Collect

We may collect the following types of information when you visit our website or make a purchase:

Personal Information:

Name, email, phone number
Billing and shipping address
Order details

Payment Information:
All payments are securely processed through third-party providers (e.g., PayPal, Stripe). We do not store your credit card or banking information.

Website Usage Data:

IP address, browser type, pages visited
Referring websites and general location info
Device type and interactions (used for analytics)

2. How We Use Your Information

We use your data to:

Process and fulfill orders
Respond to customer inquiries
Send order confirmations, shipping updates, or promotional emails (you can opt out any time)
Improve our website and customer experience
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share limited data with:

Payment processors
Shipping and delivery partners
Trusted service providers for marketing, customer support, or analytics
Legal authorities if required by law

4. Cookies & Tracking

Our website uses cookies to:

Keep your shopping cart active
Remember your preferences
Analyze how visitors use the site

You can disable cookies in your browser settings, though some features may not work properly without them.

5. Data Security

We use SSL encryption and industry-standard protections to secure your personal information. However, no online method is 100% secure, so we encourage strong passwords and safe browsing habits.

6. Your Rights & Choices

You may:

Opt out of marketing emails at any time
Request access to or deletion of your personal data
Update your contact info through your account or by contacting us

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or need assistance regarding your privacy, contact us:

📧 Email: info@ProKNOWS.com
📍 Mailing Address: 10 East Main Street, Forsyth, GA 31029
📞 Phone: 678-315-4329

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments